Form abandonment is when someone starts a form and leaves before sending it. Echo Forms saves progress quietly as they type, and if someone goes quiet for longer than your delay, an email goes to the address they typed, with a link back to their answers.
Survey results show how many people saw the form, started it and sent it, and name the step the others stopped at, so you can shorten the one that loses them.
Views, starts and sends
Each step by its own name
Counts only, nothing about who
What it does, a line each, so you can check it does what you need.
No button to press: progress is kept in the background.
An hour is a good start; a check runs every hour.
The form needs an Email field, and they need to have filled it in.
Put {resume_link} wherever their link should go.
The link opens the form where they left it.
Finishing the form clears the saved copy.
Made for teams whose quote and booking forms in WordPress are worth chasing. It takes about 5 minutes, and an hour is a good first delay, because people who only stepped away are back by then.
The reminder goes to the address they typed, so the form needs an Email field, ideally near the top.
On Settings > Form abandonment, tick Email a resume link if they leave.
Recovery delay is how many minutes they must be gone: 60 for most forms, a day for a long application.
Keep it short and put {resume_link} where their link goes. To land in inboxes at Gmail, send it through a proper mailer, as Google’s sender guidelines advise.
After the recovery delay you set, such as an hour, from a check that runs every hour.
The address they typed into the form’s Email field, so it only works once they have given one.
Yes. Set the subject and the message, and put {resume_link} wherever their own link should go.
Unfinished-form emails come with Echo Forms Signature.
Echo features are built to be used together.
Echo Forms is free, with every field, logic and payments, and we add no fee to your payments. Signature adds 60 more features, from $49.99 a year, and you have 14 days to ask us for a refund.
Every field, logic and payments, with no limit on forms or entries. We email you the download and three setup steps.
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