Conversational forms come with Echo Forms Signature. While the add-on is off, the form shows all its questions at once again, with its own page breaks.
A long form seen all at once looks like work. Shown one question at a time, the same form feels like a short chat, and more people reach the end.
Switch it on
Switch on Show one question at a time and save. Every field gets its own screen with Next and Previous, and Enter moves on to the next question. Page Break fields are ignored while this is on.
- Each question gets a large, centered label and a box that fills the step, even a field set to half width.
- The progress indicator from General settings shows how far along they are.
- Hidden values and fields that are not shown take no step of their own.
- Show or hide rules still work: a question that is hidden by an earlier answer is skipped.
It works wherever the form is: on a page, in a popup or on its own landing page.
Start with a welcome screen
A welcome screen greets people before the first question with a heading, a few words and a Start button. It is set on the Screens tab, where it works for any form, not only a conversational one. See Greet people with a welcome screen.
Show a progress bar
Switch on Show a progress bar and a thin bar above the questions shows how far along they are. A form whose progress indicator is a style of its own, such as segments, keeps it; numbered steps become the bar, because one question at a time has too many steps to number. Switch it off for no indicator at all.
Make it read like a conversation
- Write each label as a question: What should we call you? reads better than Name.
- Use the field’s description for a short why: So we can say hello properly.
- Put the easy questions first and the email address near the end, once they are invested.
- Use choices as cards for a question with a few answers: one tap and on to the next.
Support comes with Signature: in Echo Forms, open Help & feedback and tell us what you were doing, and the people who build it answer, seven days a week. Get Signature